Sue Oakes, CIC Client Executive, Commercial Insurance Sue is a graduate of Tennessee State Area Vocational Technical School. She received her Property & Casualty Insurance License in 1989. Sue has been an integral part of the TIS team since 1997. Before TIS, she worked with Mutual Insurance Company and two independent insurance agencies. Sue received her Certified Insurance Counselor (CIC) Designation in 2003. While at TIS, Sue has worked with with many agents in the marketing of large commercial accounts. Additionally, she is the acting Account Executive on numerous prestigious Commercial Accounts at TIS.