TIS Insurance Services

Claims Administration & Advocacy

At TIS, we thoroughly understand the needs of our clients. Our full-time Claims Department Team is dedicated to meeting these specific needs and to attempting to receive a prompt and satisfactory resolution to every claim you encounter.

From your first notice of a claim to the final day the claim is resolved, the TIS Claims Team maintains a daily involvement in discussions with you, your insurance company and your insurance adjuster. Through TIS’ long established relationships with insurance carriers, we make every effort to overcome and remove obstacles that may arise in the claims process to ensure there is absolutely no delay in the adjustment of your claim.

As a valued client of TIS, you can be assured the TIS Claims Team is with you to ensure your insurance policy delivers exactly what it promises.

Claims Support and Processing

TIS provides our clients strong claims support and processing services to ensure that the filing of your claim is handled timely and as efficiently as possible.  We pride ourselves on 24/7 claims service for all TIS clients should a claim issue arise.  As the largest privately held insurance agency in Tennessee, our heritage has always been to provide exceptional claims service and support to our clients, no matter what time of day your claim issue should arise.

TIS is here for you 24/7

If you have a claim issue that arises any time of the day or night, you may contact our Claims Department via phone at 865-691-4847 or via email at You may also choose to consult the Database of Carrier Contact Information.