Healthcare Service Providers

To be profitable, Healthcare providers must minimize the high cost of risk. Are you satisfied with your Company’s results? If not, let us help. Our secret is engaging unique resources to drive down costs by controlling losses. Ask your current agent whether they employ registered nurses to deliver clinical risk management services, then call the Healthcare Services professionals at TIS.

Launching HCS: A Heritage of Unique Solutions

During the early 90’s, workers’ compensation costs threatened to financially devastate many in the healthcare industry. TIS was there. Looking beyond traditional solutions, we created self-insurance trust funds with customized loss control strategies, and our clients profited. Losses were minimized, and the trust funds returned premium contribution in the form of dividends.

Having developed significant expertise turning the tide on the workers’ compensation crisis, we began to expand relationships by continuing our practice of looking at the industry from an entirely different perspective. Today, our Healthcare Services Division, or simply HCS, enjoys the endorsements of several associations and the trust of numerous health facilities throughout the country. Our clients include Nursing Homes, assisted living facilities, doctors’ groups, hospitals, and home health providers.

Dealing With Apples and Oranges

The insurance coverages available to healthcare providers are anything but standard. Most industries enjoy the luxury of selecting between identical policies and coverages, but not healthcare providers. Are punitive damages covered? What about sexual abuse? What effect will purchasing a claims-made policy have on your overall risk strategy? When you deal with TIS, you will know the answers to these questions before you purchase, and most importantly, before you have a claim.

Knowing Who Knows Healthcare Provider Insurance Carriers

Because we focus exclusively on healthcare, we know the carriers with the expertise and know-how to deliver the coverages and pricing you demand. Because healthcare provider insurance is so specialized, many of these carriers operate outside of the limelight which means your “Main Street” agent will not know them. There is, therefore, a good chance that options from alternative carriers are not being explored or presented to you. Rather than give your competitors an advantage by overlooking the industry’s players, make sure you deal with an agent that knows healthcare.

Minimizing the High Cost of Risk

Your premium is all about losses. If you want to minimize your insurance costs, all you have to do is minimize your losses. This is what we do best. As any risk manager will tell you, minimizing losses has two components: (i) Risk Control & Loss Prevention, i.e., don’t allow claims to happen, and (ii) Claims & Litigation Management., i.e., in the event a claims slips through your loss prevention barrier, make sure it costs as little as possible.

What gives HCS the advantage is that we actually employ our own nurses to provide clinical risk management services. Here’s what they can do for you.

Risk Control & Loss Prevention

While our programs include traditional components focused on the premises safety and the like, our nurses are also there to advise you on innovative methods to more safely deliver your healthcare services. Our services include:

  • Risk assessment field visits for risk identification and regulatory compliance;
  • Facility survey readiness evaluation
  • Analysis of loss history to identify trends and development of response strategy;
  • Development of procedures and employee training;
  • Coordination of carrier loss control activities;
  • Presentation of seminars at client facilities addressing critical risk management issues.

Claims & Litigation Management

Medical malpractice and professional liability claims are unique. HCS maintains its own claims department to deal specifically with this type of claim. Once notified of an event, we take a proactive role. We comfort injured parties and family members by explaining the process, and we seek to minimize the potential for increased damages by getting the claims process started immediately and continually monitoring the process once in motion. We have the expertise to evaluate each claim in order to control reserves set by carriers.

Importantly, we also have extensive experience in the litigation process. We can advise defense attorneys on appropriate standard of care and provide other recommendations regarding the handling of the claim. In fact, the head of our HCS Risk Management Support Services department frequently serves as an expert witness.