Custom Commercial

TIS is your partner. Rest easy.

Risk Strategies for All Industries

We take a fresh approach to your insurance and risk management program. You won’t see us relying on your current policies to learn about your business. It’s true we will ask a lot of questions, but the result is we will know your business and be able to design a program tailored to your company.

Loss Control

TIS engages seasoned loss control professionals to drive down your losses and therefore your cost of risk. TIS hired its first loss control representative in 1985 to help a distributor client minimize its automobile liability claims. Immediately recognized as a unique value added service, we have continued to invest in loss control for our clients. Our Custom Commercial Division can provide a host of loss control resources to your company. From the implementation of a drug free workplace to driver training, from worker safety to ergonomics, TIS delivers.

24 Hour Claims Services

When it comes right down to it, our business is claims. In order to perform for our clients, we have built a knowledgeable and responsive Claims Department which, in addition to its Manager, employees 3 full time claims representatives. Our job is to make sure your claim is paid in a manner that is both consistent with the carrier’s obligations and pleasing to you. If you are unhappy with a claims resolution, so are we. Count on us to be there when you need us most.

We know claims can happen at any time. That’s why we have set up a 24 hour claims hotline. We are always there for you.

Technology

We constantly search for better ways to serve our clients. By dealing with TIS, you can take advantage of:

A D E P T Service™

Dictionary.com Unabridged (v 1.0.1)

a·dept adj. __d_pt; n. _æd _pt, __d_pt - [adj. uh-dept; n. ad-ept, uh-dept]

-adjective
very skilled; proficient; expert: an adept juggler.
-noun ad-ept
a skilled or proficient person; expert.

We promise our clients that their experience with TIS will be unique. In order to ensure we deliver, each TIS Team Member is committed to meeting the A D E P T Service™ Standard.

  • Available: Mobile phones, home numbers, pagers, you name it. We give our clients all of our contact information so you can locate us at any time. We also provide 24 hour claims service. When you partner with TIS, yours is the schedule that matters.
  • Dependable: Our agents and support staff are well trained, experienced, and committed. In addition, we have virtually unlimited information and carrier resources. Know that when we advise you, we do so accurately.
  • Enjoyable: Simply stated, our staff is friendly. We want our clients to feel good after speaking with us, know that their account is valuable, and have complete confidence we are willing to deliver anything requested, with a smile.
  • Proactive: At policy inception and renewal, we schedule periodic meetings to take place during the upcoming policy year (as frequent as desired, e.g., monthly, quarterly, etc.) to discuss issues associated with the current insurance program, outstanding claims, and planned or anticipated changes to operations or insurance needs.
  • Timely: When a need arises, we are committed to satisfying it ASAP. Our continued investment in our service staff ensures that we will respond to your requests promptly and keep you advised of our progress with regard to longer term projects.

Why are we so committed? Because we sincerely value each client relationship. Don’t just choose an agent, choose a friend.