Distribution firms face greater risks than most other businesses due to significant vehicle and warehouse injury exposures. In recognition of your industry’s distinct risk profile, TIS created the Distributors’ Risk Division (“DRD”) to focus exclusively on providing risk management solutions to distributors.
With TIS as your agent, you can be confident that your risk management program is comprehensive and effective. Since the DRD Practice Group works only with distributors, we know your business, the perils you face, and how to deal with those exposures in a cost effective manner.
Risk Philosophy and Plan Design
Plan design is a key element to a successful risk management and insurance program, and TIS believes that traditional coverages should be approached in non-traditional ways. By relying on tomorrow’s risk philosophies today, we design risk management programs which separate us from other agents and which significantly benefit our clients.
We can deliver select insurance programs from leading carriers which are generally unknown to other agents. Through these select programs, our clients enjoy the cost benefits of loss sensitive programs without the burden of excessive out of pocket costs for any one incident
We Are Risk Retention Advocates.
The risk management and insurance programs we design for our clients are built around the concept of controlling costs through risk retention. Whether first party insurance, such as property coverage, or third party insurance, such as workers’ compensation coverage, the assumption of more risk drives down your company’s fixed costs. By supplementing your loss control efforts with our loss control resources (which are described below), we know that your claims, and therefore your costs, will decrease. Certainly an attractive proposition if you want to maximize your competitiveness and profits.
Risk Control Services
Workplace safety and accident free driving. Simple to identify, but challenging to accomplish. At TIS we have spared no expense in acquiring the risk control resources we need to keep claims low, nor do we spare any expense delivering these resources to our clients.
If you do not currently employ dedicated loss control personnel, TIS can be your outsourced solution. If you currently do employ dedicated loss control personnel, look to TIS to supplement their efforts without expanding your payroll.
Our Approach to Warehouse Safety
Your warehouse staff works hard. Regrettably, due to the nature of their work, there is a significant exposure to injury. By prioritizing employee education, we can help you keep your employees safe and drive down your costs. Here is a sample of the warehouse safety services we can provide:
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Our Approach to Fleet Safety
Even the most conscientious drivers have accidents. At TIS, we believe fleet safety is a learned skill. Proper education and other tools drive down the frequency and severity of your losses and TIS delivers. Here is a sample of the fleet safety services we can provide
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24-Hour Claims Services | We Deliver When You Need Us Most
Our clients take comfort in knowing that when they need us most, we are there. Anytime, anywhere, day or night. Of course, we do more than show up when you need us. We also work to get your claims paid, fast. That’s why we employ a host of claims professionals who will communicate claim details to your carrier and will ensure you are satisfied with the resolution. If you are not fully satisfied, count on TIS to embark upon a crusade to make you happy by insisting that the carrier honor its contractual obligations.
A D E P T Service™
Dictionary.com Unabridged (v 1.0.1)
a·d·e·p·t
- (adj) very skilled; proficient; expert: an adept juggler
- (noun) a skilled or proficient person; expert.
We promise our clients that their experience with TIS will be unique. In order to ensure we deliver, each TIS Team Member is committed to meeting the A D E P T Service™ Standard.
- Available: Mobile phones, home numbers, pagers, you name it. We give our clients all of our contact information so you can locate us at any time. We also provide 24 hour claims service. When you partner with TIS, yours is the schedule that matters.
- Dependable: Our agents and support staff are well trained, experienced, and committed. In addition, we have virtually unlimited information and carrier resources. Know that when we advise you, we do so accurately.
- Enjoyable: Simply stated, our staff is friendly. We want our clients to feel good after speaking with us, know that their account is valuable, and have complete confidence we are willing to deliver anything requested, with a smile.
- Proactive: At policy inception and renewal, we schedule periodic meetings to take place during the upcoming policy year (as frequent as desired, e.g., monthly, quarterly, etc.) to discuss issues associated with the current insurance program, outstanding claims, and planned or anticipated changes to operations or insurance needs.
- Timely: When a need arises, we are committed to satisfying it ASAP. Our continued investment in our service staff ensures that we will respond to your requests promptly and keep you advised of our progress with regard to longer term projects.
Why are we so committed? Because we sincerely value each client relationship. Don’t just choose an agent, choose a friend.
Karen C. Anderson | CIC | Marketing Director and Account Executive
Karen joined TIS in March 2007. She has 16+ years of casualty experience with Travelers Insurance. This experience includes Claim, Preferred Provider Medical Network Product and Workflow management, Claim Performance, National Claim Account Executive/Risk Management and most recently as an Underwriter for large deductible programs with National Accounts in Atlanta. Karen has a BSN in Nursing from Illinois State University and an MBA from University of Tennessee. Additionally, she holds the Certified Insurance Counselor (CIC) designation.
