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Claims Advocacy

Support Service

At TIS, our business is claims. We proudly manage the claims process from the time of loss to the time of settlement. Our knowledgeable and responsive Claims Department will make sure your claim is paid in a manner that is both consistent with the carrier’s obligations and is pleasing to you. 

Get

ASSISTANCE

Consider our team of insurance experts your personal claims advocate.

Timely reporting of claims

Follow up and communication of the claims process

Periodic claim review meetings

Advocacy for our clients during the claim process

Dedicated construction claims advocate

Claims Process

Your dedicated Claims Advocate will help guide you through the processes of filing a claim.

File Notice of Claim

Call your TIS Claim Advocate or Agent to report your claim and provide all necessary information.

TIS Reports Claim to Carrier

Once your Claim Advocate reports, a claim number, and adjuster will be assigned.

Claim Information Notification

Once the claim is assigned, please expect a call from your assigned adjuster from the carrier.

Ongoing Communication Facilitation

Should you have any questions or concerns on your claim, your Claim Advocate is available to assist you.

Claim is Closed

Once your claim has been closed, you will receive a confirmation notice from the carrier.

CLAIM CHECKLISTS

If you have a claim, be sure to take the following steps to properly document your claim and protect yourself.

Auto Claim

Homeowners Claim

Commercial Property Claim

Worker's Comp Claim

Other Claim

File a Claim

Meet our Team

Claim Advocates

Alan Isaacs

Claims Manager
FCLS


(865) 824-6971
aisaacs@TISIns.com
(865) 824-6971
aisaacs@TISIns.com

TaMara Clemmer

Sr. Claims Advocate
CISR, AAI, AIC


(865) 470-3775
tclemmer@TISIns.com
(865) 470-3775
tclemmer@TISIns.com

Ashley Wathen

Claims Advocate
CISR


(865) 470-3774
awathen@TISIns.com
(865) 470-3774
awathen@TISIns.com

Dennis Williams

Claims Advocate, CRIS
Construction


(865) 470-3778
dwilliams@TISIns.com
(865) 470-3778
dwilliams@TISIns.com

Get a Quote

Provide us with a little information about yourself and your insurance needs.