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TIS Insurance Services

Commercial Insurance Division

A trusted business partner for 71 years.

Thank you for your interest in the TIS Commercial Insurance Division. For over 71 years, TIS has been a leader in creating tailor-made insurance packages for businesses in many different industries. Partnering with clients with 1 to thousands of employees, TIS specializes in designing unique insurance programs for any business.

Claims Management

TIS is proud to be a leader in Claims Resolution for our clients.  Our business is claims and TIS will proudly manage the claims process from the time of loss to the time of settlement.
Performing for our clients is important to TIS. We have built a knowledgeable and responsive Claims Department with employees 5 full time claims advocates. Our job is to make sure your claim is paid in a manner that is both consistent with the carrier’s obligations and is pleasing to you. If you are unhappy with a claims resolution, so are we.
Count on us to be there when you need us most.

Loss Control

Loss Control Specialist Jason Pierce has been a key part of the TIS team for over 15 years specializing in compliance and actively assisting clients in mitigating their risk and exposure. “There is no better way to provide affordability in any industry than by minimizing risk. We believe Jason is the best at what he does in helping our clients achieve affordability and lowering their costs,” said TIS President Don Wake.

The TIS Promise

TIS Insurance Services, Inc. has a heritage of putting the needs of our clients first, and we are committed to continuing this heritage. The principle of Clients First is a core value upon which our company is based and from which all other values flow.

To affirm this commitment, TIS, its owners, directors, officers, and employees make the following promise: In every instance, we will deal honestly with you, put your needs in front of our own, and pursue your best interests when dealing with third parties, including the insurance carriers we represent.
When selecting insurance carriers from which to request proposals, we will not consider, nor take into account in any way, possible Contingency Commissions which may be earned as a result of our dealings with any carrier.
We will provide to you all competitive proposals which are received by us from the various carriers and make our recommendation based on what is best for you.
We will provide to you, upon request, the amount of compensation we receive from all sources as a result of handling your account.
We will provide to you, upon request, copies of any Contingency Agreement which we are a party to with any insurance carrier providing coverage to you.
TIS has always believed we grow and succeed by serving the interests of our clients.
Period.


Our Team

William “Bill” Thomas | CID | Chairman of the Board
William M. Thomas, known to his client’s as “Bill,” began his career with TIS in 1965 just after graduating from the University of Tennessee with a degree in Banking and Insurance. Bill’s unrivaled work ethic, leadership, and business strategy helped grow TIS from just 3 employees to 150 employees strong today. With a passion for both insurance and people, Bill served as a multi-line insurance agent working with both businesses and individuals to provide all lines of insurance and risk management services.

Donald B. Wake, CPCU | Corporate President
Don joined TIS in February 2012 as Corporate Director of Marketing and Vice President of the Commercial Insurance Division after developing vast expertise in insurance program reviews and risk management consultation. His insurance career began in 1983 as a Commercial Lines Underwriter before he joined Marsh USA in 1987. While there, he gained invaluable experience promoting through the roles of Managing Director, Client Executive, Office Head and Vice President of Marsh & McLennan Agency LLC’s Knoxville operation. Don holds a B.S. degree in insurance from the University of Tennessee. He is actively involved in his work and his community. He is currently serving on the boards of several organizations including President of the TIS Board of Directors and a member of Executive Committee for the Knoxville-Metropolitan Drug Commission. He is also Past President of the Great Smoky Mountain Chapter of CPCU, Past President of the Insurors of Knoxville, Past President of the Board of Directors of Big Brothers Big Sisters of Tennessee Valley, Inc., and Past Board Member of the West Knoxville Sertoma.

W. Morgan Thomas, Jr. | President, Commercial Insurance
William M. Thomas, Jr., known as “Morgan” to his clients is the President of the TIS Custom Commercial Division. The third generation of his family, Morgan joined TIS in 1990 following his graduation from the University of Tennessee. His experience includes designing customized personal insurance plans for high net worth individuals, implementing cost-effective group benefit plans for employers of all sizes, and delivering Risk Management solutions for a variety of industries. Morgan has also served on the Board of the Episcopal School and works closely with many other non-profits to ensure their insurance programs include the key coverage necessary.

Robert Eldridge, II | Client Executive, Commercial Insurance
Robert received his Bachelor of Science in Business Administration from the University of Tennessee, Knoxville. In 1992, he earned the Certified Insurance Counselor designation. Robert stays active in the community by fundraising for ‘The Empty Cup,’ a coffee house that helps families raise necessary funds for the adoption process.

Jared Smith | Client Executive, Commercial Insurance
Jared graduated from the University Of Tennessee College Of Business Administration with a major in Finance and a minor in Accounting. He was commissioned a Second Lieutenant in the United States Army Field Artillery and rose to the rank of Captain. Jared served in multiple positions in the 18th Fires Brigade Fort Bragg, North Carolina, and served two tours of duty in Afghanistan. After the Military, Jared joined TIS Insurance Services, Inc. in the Commercial Insurance Division where he specialized in providing insurance and risk management programs for allied healthcare/social service organizations, information technology, and a variety of other niche industries.

Sue Oakes, CIC | Client Executive, Commercial Insurance
Sue is a graduate of Tennessee State Area Vocational Technical School. She received her Property & Casualty Insurance License in 1989.  Sue has been an integral part of the TIS team since 1997. Before TIS, she worked with Mutual Insurance Company and two independent insurance agencies.  Sue received her Certified Insurance Counselor (CIC) Designation in 2003.   While working at TIS, Sue has worked with with many agents in the marketing of large commercial accounts. Additionally she is the acting Account Executive on numerous prestigious Commercial Accounts at TIS.

Kelly Thomas | Client Executive, Commercial Insurance
Kelly is a 2015 graduate of the University of Tennessee Knoxville holding a Bachelor of Science degree in Business Administration with a major focus on Finance with collateral in Accounting. Kelly received his Property, Casualty, Life and Health Insurance License in 2014. While attending college, Kelly worked with several agents within TIS on many accounts. He is now a full-time Client Executive (Agent) in the TIS Commercial Insurance Division.

Jay Werner | Client Executive, Commercial Insurance
Jay graduated from the University of Tennessee Knoxville with a degree in Economics. Jay is now a full-time Client Executive (Agent) in the TIS Commercial Insurance Division working with his clients on tailor made insurance programs .

Insurance Services

Property Insurance
Business Interruption Insurance Equipment Breakdown Coverage
Crime Coverage
Electronic Data Processing Coverage
Commercial General Liability
Professional Liability
Abuse & Molestation Liability Cyber / Privacy Liability
Automobile / Fleet Liability
Directors & Officers Liability
Employment Practices Liability
Workers Compensation Insurance
Fiduciary Liability Workplace Violence Coverage
Special Event Coverage
Commercial Umbrella Liability
Key Person Coverage Employee Benefits Plans

Awards & Certifications

-Trusted Choice
-The President’s Club (Hanover)
-Top 100 Agency
-Best Practices Agency
-KNS Favorite Insurance Agents
Morgan Thomas(2014)
Kevin Shires(2016)